Haste’s Emergency Generator Service

Haste’s emergency and planned generator service is contracted by Western Power Distribution, Scottish & Southern Energy Power Distribution and Scottish Hydro.

The service is unique in that Haste engineers with MOCOPA competency are able to connect direct to the customer’s installation, thus offering a simple and rapid solution to power outage incidents.

In line with all of Haste activities, this service is totally customer-care focused, and essentially provides our DNO clients with solutions to two problems.

Firstly the service is a tool for reducing “customer minutes lost”. Since September 2014 Western Power Distribution have been using Haste on a 24/7 contract, to ensure fault restoration times on their patch are never more than 12 hours.

Secondly the service can be used to help support vulnerable customers during planned or unplanned power outages.

Once deployed Haste engineers will install the generators to MOCOPA procedures ensuring complete isolation from the DNO network. Manage the risk. Manage the fuel. Disconnect and restore mains power once the power fault is cleared.

Haste’s generator fleet is dominantly made up of 6.0kva gas powered generators that are able to provide customers with up to 20 Amps…. Enough to power lighting, boilers and one high-powered appliance at a time.

On high fault-volume days (e.g. storms) we supplement the fleet with 3.0kva generators that will power essential lighting and boiler circuits, as well as medical equipment.

Our fleet also includes 67.0kva generator, adequate for most commercial property requirements.

If you would like further information regarding our electrical installation service, Incident management or any service offered by Haste find out more by contacting any of the team at support@hasteltd.co.uk or view the Haste website at www.hasteltd.co.uk

01730 897 100 www.hasteltd.co.uk

January 2015

© Haste Limited 2013